Refund policy

By purchasing products from our Summer Essentials’22, you agree to the return policy being an exchange for sizing or store credit only. Customers in the Ukraine who are eligible to exchange will have this option available in the returns portal. If you are located outside of the Ukraine, your order is only eligible for a store credit. Price adjustments cannot be made to previous orders.

We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund, store credit, or a one time exchange. All return requests must be made within 14 days after the date of delivery. The refund, store credit, or exchange will be processed within 14 business days from the date of the returned package. We can only process a refund back to the original payment method and we charge a returns processing fee of $6.95 per return order and we do not refund any shipping fees.

Items that are purchased on sale are final sale. They cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues.

We recommend to always receive a receipt when dropping off your return. We do not recommend placing your return in a dropbox. If your return is lost and you have no proof of the return being sent out, we are unable to process your return.

The returns processing fee helps to cover in part the cost of the shipping label that we provide to send your order back to our receiving team.

Orders returned for a refund will incur the returns processing fee -- exchanges & orders returned for store credit do not.

Any item purchased on sale or at a marked down price is final sale and ineligible for any form of return or exchange. If a discount code was applied to a full retail priced item, the item is not final sale unless if the discount code is advertised as final sale. We do not offer any exceptions for this policy.


To proceed with exchange or refund, please contact us back by info@clazzy.me or phone number +380988974232